> ## Documentation Index
> Fetch the complete documentation index at: https://docs.regasolutions.io/llms.txt
> Use this file to discover all available pages before exploring further.
# Your warehouse
> The screen where your purchases wait: the nine states an item goes through, what each one asks of you, how to find one piece among several hundred, and what changes when a piece is registered by hand.
Between the day a parcel reaches us and the day it leaves for your door, an item goes through **nine states**. The Warehouse screen shows **four** of them — the four where the goods are physically in our hands — and that is deliberate: this screen answers one question, and only one. What do I still have here, and what is it costing me to leave it there?
**How to get here.** Reshipping lives on its own site. You enter it from rega, under **Settings** in the left-hand sidebar, and once inside, “Warehouse” is the **third of the seven destinations** — and one of the four that stay under your thumb on a phone. On a wide screen all seven are listed down the side; on a phone, the other three are behind “More”.
***
## What this screen lists, and what it deliberately leaves out
The title reads “Your warehouse”. Under it, one sentence that answers the question everyone asks first: **“Storage fees are settled together with shipping.”** Next to the title, a plain count of items.
The list holds **four states, and no others**:
| State on the pill | Where the goods are |
| ----------------- | -------------------------------------------------------------------------- |
| “Received” | The parcel is open, the item is in our hands, the inspection is on its way |
| “Review pending” | The inspection is published and we are waiting for your reply |
| “In warehouse” | It is yours, checked, waiting for a shipment |
| “In a parcel” | You have put it into a shipment you are preparing |
**Nothing that has left is listed here.** An item still on its way to us, and an item shipped, delivered, returned to the seller or abandoned, appear in **no** client list at all. That is not an omission — those four states above are exactly the ones the storage counter runs on, and this screen is the storage screen. **What has left, you follow under “Parcels”** — see [Parcels and tracking](/reshipping/parcels-and-tracking).
### When the warehouse is empty
Two different empty states, with two different sentences, because they call for two different gestures:
| Situation | What you read |
| ------------------------------------------------ | --------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Nothing at all yet | “Your warehouse is empty.” then “Tick a Vinted account, have deliveries sent to our address, and your purchases will appear here.” — followed by our delivery address |
| Something exists, your filter matches none of it | “No item matches.” and a **“Clear the filters”** button |
The delivery address block on this screen shows the address, the line **“This is the address to set on the Vinted account you tick.”**, and a **“Copy the address”** button which becomes “Address copied”. If nothing is registered yet, it says so: “No warehouse is registered.” If the copy fails, it says that too: “This did not go through. Try again in a few moments.”
**The phone number is part of the address, and the button copies it with the rest.** The screen says why, right there: carriers use it for delivery notices, and without it a missed parcel goes back to the depot with nobody to call. Marketplaces will happily skip the field — [Your first parcel](/reshipping/getting-started) explains what a missing one costs.
***
## Reading a card
Each item is a card. Left to right, top to bottom, it carries: a **selection box** (a screen reader announces the item's own title, not an anonymous row of boxes), the **photo**, the **title** as a link, then **brand · size · account**, the **state pill**, the **price**, and the **storage counter**.
The storage counter is the part that changes on its own:
| What the pill says | What it means |
| -------------------------- | ----------------------------------------------------------------------------------- |
| “Free for `{n}` more days” | You are inside the free period |
| “Free storage has ended” | The counter is charging |
| “No fee so far” | The free-until date is not known for this piece, and nothing has been charged on it |
Next to the counter, the amount owed — **and only when there is one**. Where nothing is owed, nothing at all is written: no “Free”, no zero. The number of days the piece has already spent here is not printed on the card either; it is the tooltip you get by resting the pointer on the counter, so on a phone it stays out of reach. The **Dashboard** writes it out in full.
**The counter changes colour in the last fifth of the free period**, not on a round number of days. And wherever the free-until date is known, the colour is decided from that date rather than from a day count: counting days would flip the colour a day early or a day late depending on the hour you happened to open the screen. Only when the date is missing does it fall back to counting.
A missing value is written **“—”**, never “0”. A real zero — a service that costs nothing — stays a real zero. That rule holds across the whole service, and it is worth knowing: a dash is an admission, not a measurement.
### Selecting, and grouping
Tick one card and a bar appears **under the grid**: **“Select all”** (or “Clear selection” once everything is ticked), the count — “`{n}` item selected” / “`{n}` items selected” — and one button, **“Group into a parcel”**.
Under, and not above, on purpose: you tick your way **down** a list, so the button that concludes has to stay where your thumb already is. On a phone it sticks to the bottom edge of the window and follows you down.
That button is the whole point of the screen. What happens next is on [Consolidation and quotes](/reshipping/consolidation-and-quotes).
Above the grid, we sometimes suggest groupings ourselves, under **“Grouping suggestions”**. Each suggestion says **why** it is being made, in one of four sentences — and they are ranked in this order, the most urgent first:
* “These items are about to leave free storage.”
* “A parcel is already open: add them to it.”
* “These items fit into a single box.”
* “These items go to the same place.”
with an estimate — “About `{montant}` saved” — and a **“Create this parcel”** button. With nothing to suggest, the section says so plainly: “No suggestion right now.” Once a parcel has been created, a strip appears at the top of the screen with its reference and a **“View”** button.
***
## Finding one piece among several hundred
Five controls, and they only appear once there is stock to search or a filter already active.
| Control | What it does |
| -------------------- | -------------------------------------------------- |
| **“Search an item”** | Free text. It searches **the title and the brand** |
| **“Account”** | One list per Vinted account, with “All” at the top |
| **“Brand”** | Same, with “All” |
| **“Size”** | Same, with “All” |
| **“Sort the items”** | Three orders — see below |
**Search reads the brand as well as the title.** Someone typing “nike” expects the Nike items, including the one whose title only says “trainers”. And punctuation counts exactly as you type it: “100%” looks for “100%”, and does not widen the search to your whole stock.
Every value in the three lists carries its own count in brackets — “Nike (12)”.
**Those counts are computed over your whole stock, not over what the filter currently shows.** Otherwise picking “Nike” would make every other brand disappear from the list, and you could never widen your search again without clearing it first.
The three sort orders offered:
| Sort | What it gives you |
| ----------------------------- | --------------------------------------------- |
| “Oldest first” | The default. The oldest arrivals at the top |
| “Price, highest first” | The most valuable pieces at the top |
| “Storage fees, highest first” | The most expensive pieces to keep, at the top |
**“Storage fees, highest first” is the same order as “oldest first” — exactly, not approximately.** Fees are a function of how long a piece has been here, and every item in your warehouse runs on the same rate card, so the two orders cannot diverge. Use whichever name matches the question you are asking: age, or cost.
The list settles once you stop typing. Judge a search on the list you get after your last keystroke, not on the one you see mid-word.
### The fifty-row ceiling
The list returns **50 rows**. The header still announces the true total, and a line under the grid says what is missing: **“Showing `{n}` rows out of `{total}`. Narrow your search to see the rest.”**
There is no page 2. Narrowing is the intended gesture — by account, by brand, by size, or by typing three letters.
**A read that fails says so, and it says so in the grid's place.** A red strip takes over, with a **“Retry”** button — and the cards go with it: this screen replaces its list rather than laying a warning over it, so what you were looking at is gone until a read succeeds. The **Parcels** screen does the opposite, and keeps its list under an amber strip. Worth knowing which one you are on before you conclude that your goods have vanished.
***
## The nine states, and what each one asks of you
| State | What it means | How it gets there | What you do |
| ------------------------ | --------------------------------------------------- | ------------------------------------------------------------------------------------------------ | -------------------------------------------------------------------------------------------- |
| **“Expected”** | The order exists; the parcel has not reached us yet | The state every item is born in, whichever door it came through | Nothing. The parcel is travelling |
| **“Received”** | We have it in hand | A person opens the parcel and records the arrival | Nothing. The inspection is on its way |
| **“Review pending”** | The inspection is published and waiting for you | We publish a verdict and the photos | **Reply.** This is the only moment in the whole path where the product asks something of you |
| **“In warehouse”** | Checked, yours, waiting | You approved, or the deadline passed without a reply, or a dispute closed and gave the item back | Nothing, while it is still free. Then: ship it, or pay to keep it |
| **“In a parcel”** | Packed into a shipment you are preparing | You grouped it | Request a quote, choose a carrier, pay |
| **“Shipped”** | It has left us | We hand the parcel to the carrier | Nothing. Follow the parcel |
| **“Delivered”** | It arrived | We record the delivery | Nothing. This is the end of the road |
| **“Returned to seller”** | It went back where it came from | A dispute settled as a full refund with return | Nothing. The money came back instead |
| **“Abandoned”** | It has left your warehouse without being shipped | A person removes it, with a reason, after you were warned by e-mail | Nothing left to do — but see [Storage and what it costs](/reshipping/storage-and-fees) |
### The sentence under the title
Five of those nine states carry a line of explanation on the item's own sheet. They are worth quoting, because they are the sentences you will actually read:
| State | The line you read |
| ---------------- | ------------------------------------------------------------------------------- |
| “Expected” | “The order exists; the parcel has not reached us yet.” |
| “Received” | “We have it in hand. The inspection is on its way.” |
| “Review pending” | “Look at the photos and tell us whether everything is fine.” |
| “In warehouse” | “It is waiting for you. Group it with others whenever you like.” |
| “In a parcel” | “It is packed into a parcel you are preparing. It will leave with that parcel.” |
The other four say nothing under the title. That is a gap we know about, not a hidden meaning: the sentence has not been written yet, and showing an approximate one would be worse than showing none.
### The ordinary path
```mermaid theme={null}
flowchart TD
A["Expected
the parcel is on its way"] --> B["Received
we have it in hand"]
B --> C["Review pending
we are waiting for your reply"]
C --> D["In warehouse
it waits for you"]
B -->|"we move it on ourselves"| D
D --> E["In a parcel
you are preparing a shipment"]
E -->|"you take it back out"| D
E --> F["Shipped"]
F --> G["Delivered"]
C -->|"a dispute settles as a refund with return"| R["Returned to seller"]
D --> X["Abandoned"]
style C fill:#7a4b00,color:#fff
style G fill:#1f6f43,color:#fff
style X fill:#7a2020,color:#fff
```
**The two boxes on the right are reached from more than the one arrow drawn.** “Returned to seller” is simply what a dispute settled as a full refund with return does to the goods, and it applies to the piece wherever it stands: received, review pending, in warehouse, or already shipped. “Abandoned” can be recorded from any state before the parcel leaves us: expected, received, review pending, in warehouse, or in a parcel. Drawing all nine arrows would make the picture unreadable; the rule is the sentence you have just read.
**The step from “Received” straight to “In warehouse” exists, but it is not yours.** You can only approve from “Review pending” — otherwise you would be approving an inspection you never saw. That shortcut belongs to us, and it is how an item is moved on when there was never a reply to ask for.
### The four rules that govern the whole path
Once a parcel is with the carrier, no gesture returns the item to the shelf. What has gone has gone. A stock that claims to hold something it no longer holds ends up being sold, grouped or insured twice.
From “Shipped” there are exactly two exits: delivered, or returned.
An abandoned item has been destroyed or given away. Reopening the state would mean nothing physically, so it is not offered. And the abandonment itself is always **a person's decision, with a written reason** — never a timer. No setting, however it is filled in, can send goods out of the warehouse on its own.
You are warned by e-mail before it happens, and the e-mail gives the way out: “To keep it, simply ship it: put it in a parcel and request a quote.”
As long as the parcel has not been paid for, you can remove an item and it returns to “In warehouse”. Nothing about the item forbids it — it is the parcel that stops accepting changes, once it is paid: “This parcel is paid: its contents can no longer change. To modify it, cancel it and start a new one.”
While a problem is reported or a dispute is open, the item is held: “A dispute is under way on this item: it cannot ship right now.” The claim rests on the goods being where we say they are — sending them away mid-claim would end it.
What a dispute is, what it costs to open one, and what each outcome does to the goods: [When something is wrong](/reshipping/disputes).
**“This item changed in the meantime. Reload the page to see its current state.”** — this is the one refusal you are most likely to meet, and it almost never means something is broken. It means the item moved between the moment your screen read it and the moment you clicked: a double click, or a second tab left open on the same piece. Reload, and look again.
***
## Three axes, not one
The pill on a card tells you **where the goods are**. It does not tell you what you answered, and it does not tell you what we obtained. Those are two separate facts, tracked separately, and all three can be true at once.
**What you answered** — and this one is nowhere on the Warehouse screen. Not on a card, not on a sheet. It is written on **“To review”**, the screen where the answer was asked for, and that is the only place you will find it. [Checks and photos](/reshipping/checks-and-photos) covers it. The labels, so that you recognise them there:
| Label | What it means |
| -------------------------- | ----------------------------------------------------------------------------------------------------------------------------------- |
| “Approved by you” | You looked at the inspection and said it was fine |
| “Approved without a reply” | The deadline passed in silence. The line underneath says it: “The deadline passed with no reply: the item went into the warehouse.” |
| “Issue reported” | You told us something was wrong |
**What we obtained** — this one you do read here: when a dispute exists, it climbs to a strip above everything else on the item's sheet.
| Label | What it means |
| ---------------------------- | --------------------------------------------------------------------------------------------------------- |
| “No dispute” | Nothing was reported |
| “Reported” | Your report is recorded and we are on it |
| “No recourse possible” | The problem is recorded, but the marketplace's window has closed — nothing can be claimed from the seller |
| “Dispute opened” | A claim has been filed |
| “Partial refund obtained” | “You are partly refunded and the item stays with us.” |
| “Full refund, item returned” | “You are fully refunded and the item goes back to the seller.” |
| “Dispute rejected” | “The platform refused. The item stays in the warehouse.” |
**Why three axes and not one combined status.** Fusing them would produce a couple of hundred labels, almost none of which ever happen — and it would make the real combinations unsayable. “In warehouse · issue reported · dispute rejected” is an ordinary situation: the claim failed, the item is still yours, and it is still on our shelf. One label could not say that without lying about one of the three.
**Reporting a problem does not move the item.** It stays at “Review pending”; only the dispute axis changes. If you are waiting for the pill to turn, you will wait a long time — read the dispute line instead.
***
## The item sheet
Click a card's title and the sheet takes the place of the grid. A **“Warehouse”** button at the top brings you back.
**Your filters and your scroll position do not survive the round trip.** The sheet replaces the grid rather than sitting on top of it, so coming back gives you the unfiltered list from the top. When you are working through a filtered selection, note where you were before you open a piece.
The header carries the title, then a line of facts: **brand · size · account · seller · price · “Received on `{date}`”**. Under it, the state's sentence when it has one. If a dispute exists, it climbs above everything else on the sheet — when there is a dispute, it governs everything you can still hope for from that item.
Then seven sections, in this order:
| Section | What is in it |
| ------------------------------------------- | ----------------------------------------------------------------------------------------- |
| **“Inspection photos”** | The photos taken on arrival. Empty: “No photo yet.” |
| **“What we found”** and **“Defects found”** | Our written verdict, and the defects, each pinned on its photo. Empty: “No defect found.” |
| **“Details”** | Meant to be the item's timeline |
| **“Storage”** | What this piece has cost so far, and how that was worked out |
| **“Request a service”** | Something you would like done to it |
| **“Personal note”** | Yours |
| **“Labels”** | Yours |
**“Details” is empty, always, for everyone.** The section shows “No tracking yet.” whatever has happened to your item. Do not plan on finding a history there. The events that matter to you arrive by e-mail instead — see [The e-mails we send you](/reshipping/emails).
The two buttons you might expect on this sheet — “Everything is fine” and “Report an issue” — **are not here**. They live on the “To review” screen, which is where the reply is asked for. [Checks and photos](/reshipping/checks-and-photos) covers that screen in full.
### The storage block on a sheet
One sentence explains the principle: **“The first `{n}` days are free. After that, fees accrue per day and per item, and are settled when you ship.”** Then **“How it is calculated”** — a heading and not a button: the arithmetic sits open underneath it, line by line — “From day `{de}` to day `{a}`: `{montant}`” — and, where it applies, “Capped at `{montant}`”. The total appears as **“Storage fees”**, or as **“No fee so far”**, and under it, again: “Storage fees are settled together with shipping.”
The same figures are aggregated for your whole stock on the Warehouse screen, in a section you open yourself with **“Show details”** / **“Hide details”**:
| What you read | What it tells you |
| ------------------------------------------------------------------------------------ | ------------------------------------------------------------------------------------ |
| “Running total” · “No fees yet” | Everything owed so far, across the stock |
| “Nothing is charged now: these fees are added to the shipping quote.” | Nobody is taking money from you today |
| “`{n}` item(s) counted” | How many lines went into that total |
| “`{n}` free day(s)” · “Cap per item: `{montant}`” · “Rate card applied” | The terms your workspace runs on |
| “through day `{jour}`: `{montant}` per day” · “beyond: `{montant}` per day” | The tiers, in order |
| “`{n}` day(s)” · “then `{montant}` per day” · “Tier in `{n}` day(s)” · “Cap reached” | Where one item stands on that card |
| “Abandonment approaching” | Items close to the end of the road, each with “in `{n}` day(s)” or “Deadline passed” |
**Two different truncation sentences, and they do not say the same thing.** “The total is a minimum: the stock exceeds what one read can cover.” means the number itself is a floor. “Only the costliest lines are detailed; the total covers them all.” means the total is exact and only the breakdown was cut. Reading the first as the second would make you under-estimate what you owe.
The rate card itself, the free period, the tiers and the abandonment threshold are all on [Storage and what it costs](/reshipping/storage-and-fees).
### The note and the labels
Two sections, each with its own **“Save”** button. Only the note's confirms: it turns to **“Saved”** once the text is stored. The labels' button says nothing when it is done — the label simply appears in the row above it.
Labels are also not typed as a list. You add them **one at a time**, in a field of their own, and you remove one by clicking the little cross on it.
| Field | The rules |
| ------------------- | ------------------------------------------------------------------------------------------------------------------ |
| **“Personal note”** | Free text. Emptying it erases it. Past the length limit it is **refused**, not shortened: “This note is too long.” |
| **“Labels”** | Up to **12** per item, each cut to **40 characters**. “Winter” and “winter” are the same label |
**Why a note is refused rather than truncated.** A silent truncation loses the end of what you wrote without telling you — and you find out weeks later, when the sentence that mattered has gone. A refusal costs you one gesture and loses nothing.
What we record when you save a note is **how long it was**, never what it said. Keeping a copy of your text elsewhere would only make a second one to erase the day you asked for the first to go.
***
## Asking for something to be done to a piece
From the sheet, **“Request a service”** opens a window: the list of services, a field — **“Add details to your request”** — and two buttons, **“Cancel”** and **“Confirm”**.
| Service | Standard rate | What you get |
| -------------------- | ------------- | --------------------------------------- |
| “Extra photos” | Free | More angles than the inspection carried |
| “Exact measurements” | Free | Measured, not read off the listing |
| “Weighing” | Free | The real weight of the piece |
| “Remove the tags” | Free | Tags off before it ships |
| “Smell check” | Free | Someone smells it and tells you |
| “Video of the item” | €3.00 | A short film rather than stills |
| “Light cleaning” | €4.00 | A surface clean |
| “Authenticity check” | €5.00 | A closer look at what makes it genuine |
**Those rates are our standard ones, and your workspace can be set to different ones.** They are also **not shown in the window today**: where the price is not known to the screen, nothing is written at all — it refuses to print “Free” on something it cannot price. So read the table above as the ordinary case, and ask us first if the exact figure matters to you.
A request has three visible states — **“Requested”**, **“Done”**, **“Declined”** — and while it is at “Requested” it carries a **“Cancel”** button. With nothing pending: “No pending request.” A second identical request, while the first is still pending, is refused.
**An extra service is priced the moment you ask, and that price is frozen.** The rate card may change tomorrow; what you saw when you clicked is what will stand. But nothing charges it today — no service appears on a parcel's quote, and no payment path exists yet. Extra photos, exact measurements, weighing, tag removal and a smell check are free; video €3.00, light cleaning €4.00, authenticity check €5.00. Ask for what you need: the day a payment path exists, it is those recorded prices that will be called, and this page will say so.
**A service can only be asked for while the piece is with us** — received, review pending, in warehouse, or already in a parcel you are preparing. Every other state gets the same answer, “This item is not in the warehouse.”, and that includes the two nobody expects: **“Expected”**, because the goods have not arrived, and **“Returned to seller”**, because they have gone back. Ask while the piece is still on our shelf, not once the parcel has left.
Cancelling is not the same as being declined, and the product keeps the two apart: **you** cancel, **we** decline. Only one of them has a written label so far — a request you cancel yourself comes back wearing an untranslated word. Nothing is lost by it; the sentence naming that state has simply not been written yet.
***
## How an item gets into your warehouse
There are two doors, and only two.
We read the orders of the Vinted accounts **you have ticked**, and turn them into items. Nothing else creates an item this way — a Vestiaire purchase is not read by this door, and has to be registered by hand.
What an item's card shows is what the order said when you bought it, and those details are kept as they were: **a sold Vinted listing disappears from the marketplace.** That is why the card holds its own copy of the title, the size, the price, the photo and the seller, and why they stay readable for as long as the piece is with us — and it is also why nothing here points back to the original listing.
Two consequences worth knowing:
* **The brand arrives empty.** Deducing it from the title would manufacture a filtering value out of nothing, so we leave it blank: the “Brand” list only ever offers you brands that are actually known, and a piece with no brand turns up under none of them.
* **The price recorded is the item's price, not the total you paid.** The total includes Vinted's service fee, and a customs declaration built on it would have you paying duty on fees.
Each order can only produce **one** item, ever. The same dress never turns up twice in your warehouse.
Goods turn up that Vinted knows nothing about: a purchase made elsewhere, an order whose account was not ticked yet, a parcel that arrived before your service was opened. Without a way to record them, they would be physically in the building and invisible on screen — lost for everyone.
So our team can register a piece for you. One field is required — the **title** — because an item without one is a line nobody can find again in an inspection queue. Everything else is optional: brand, size, listed condition, purchase price, seller, source account, listing link, photo link, and a note.
The source account is optional **on purpose**: goods registered by hand often come from somewhere else, and inventing an account would falsify every per-account count you read afterwards.
Weight, dimensions, storage location and photos are **not** asked for here. They are recorded when the parcel is opened on arrival.
### What a hand-registered piece changes, and what it does not
| | Read from a Vinted order | Registered by hand |
| ------------------------------- | ---------------------------- | -------------------------- |
| Brand | **Empty**, always | Whatever was typed |
| Order behind it | The Vinted order | **None** |
| Claim window against the seller | Computed from the collection | **Never opens** on its own |
| State it is born in | “Expected” | “Expected” |
| Everything afterwards | Identical | Identical |
**A hand-registered piece has no recourse against a seller.** There is no order behind it, so there is no claim to file and no clock to run. Where the recourse clock is shown at all — on **“To review”** and on the **Dashboard** — it reads **“The parcel has not been collected yet: the clock has not started.”**, and it keeps reading that until somebody records a collection by hand. The item's sheet in the warehouse says nothing about it, one way or the other.
The inspection still happens, the photos are still yours, and you can still report a problem — it is simply recorded rather than claimed.
A piece added this way is recorded with its title, its price and the fact that a person put it there. An item that appeared without an order behind it has to be explainable six months later.
***
## What this screen does not do yet
We would rather write it here than let you find out halfway through.
The “Details” section shows “No tracking yet.” on every item, whatever has happened to it. Your record of what happened is the e-mails.
We measure and weigh, and you can ask us to. But no client screen shows an individual item's weight or size — those figures only surface on a parcel, where they decide the price.
The list stops at fifty and tells you how many are missing. Narrowing by account, brand or size is the only way through, and there is no “Newest first” to sort by: the option was taken off the list rather than left there returning the opposite of its name.
The sheet replaces the grid, so the filters and the scroll position are gone when you come back. On a long search, note where you were.
In the request window, the price is left blank rather than guessed. The standard rates are in the table above; the screen will carry them when it can read them.
Neither has a control: there is no star on a card, and the item's original listing is not linked from its sheet — once the piece is sold the listing is gone from Vinted, so the link would lead nowhere. A button whose label would be wrong is worse than no button.
“Copy the address” on this screen copies less than the same button on two other screens. Use the one on “Accounts followed by reshipping”.
A purchase does not appear the instant you pay for it: a short wait is normal, and a purchase made an hour ago may not be there yet. But a purchase still missing the next day is not normal — write to us.
One more thing, and it is a rule of the whole service rather than of this screen: **no button is ever greyed out.** A control that cannot act dims and stays clickable, and in almost every case the click writes the reason underneath. One place has not caught up: in the **“Request a service”** window, **“Confirm”** is dim until you have picked a service, and clicking it says nothing at all. That is the last silent refusal left on this screen — pick a service, and it lights up.
***
## Where to go next
The problem it solves, who it is open to, and the only two fixed fees we charge.
The delivery address, the phone number, and ticking the accounts whose purchases land here.
What we look at on arrival, what the report contains, and the difference between reporting and disputing.
What “Group into a parcel” starts, and a quote read line by line.
The free days, the tiers, the cap, the reminders, and the abandonment threshold.
Reporting, disputing, what each outcome does to the goods, and what it costs.