A refusal is almost never a fault. Out of 78 real purchase attempts in production (31/07), 42
failed — and 25 of them (59.5%) were simply races lost, or items that had already gone. Only 11
(26.2%) were down to the tool, 4 (9.5%) were postponed purchases, 1 was waiting for something from
you, and 1 stayed unidentified.
Where a refusal is read
Three places, from the most immediate to the most complete.The item card
The BUY button becomes PURCHASE UNDER WAY…, then ✓ BOUGHT, GONE — BOUGHT BY
SOMEONE ELSE, FAILED — SEE THE DETAIL or TO CHECK — OUTCOME UNKNOWN. The layout never
shifts.
RECENT PURCHASES
The right-hand panel of the dashboard: one row per purchase, with the account committed, the
total and the refusal sentence. It is not a history — it only covers this session.
The Orders screen
The full history, plus the Being checked tab: the items waiting for Vinted’s green light.
This is where you go to check before retrying anything.
The dashboard: refusals appear on the card, then file into RECENT PURCHASES.
The Orders screen, marker by marker
Orders screen — the markers that matter when diagnosing.
The Administration button visible at the top of the screenshot: REGA staff only — this button
does not appear on your account.
The route of a purchase, and where it can stop
A purchase always crosses the same stages, in the same order. Knowing where it stopped is nearly always enough to know what to do.Triage in 30 seconds
1
Read the card's badge, not its colour
GONE, VERIFICATION, TO CHECK, FAILED, REMOVED: each calls for a different
action, and two of them call for none.
2
Look the sentence up in the tables below
It is reproduced identically. If you cannot find it, it comes from Vinted rather than from REGA —
the screen then copies it out as it stands.
3
Do the action, once
Clicking again almost never rescues a purchase. On an item that has gone, it is actively
counter-productive: see the advice below.
4
If the outcome is ambiguous, open Orders BEFORE retrying
A transaction may have gone through after tracking stopped. Retrying would risk a second purchase.
Refusals, situation by situation
1 — Nobody can pay
The most common family on a new workspace, and the quickest to fix.2 — The item can no longer be bought
3 — Vinted is still checking the listing
This is not a failure. A new listing can stay under verification for 30 minutes to 2 hours. REGA queues the item and buys on its own as soon as Vinted allows it.4 — Delivery is blocking
5 — The payment was refused
Ten possible refusals, all classified before display. None of them triggers an automatic second attempt.“The payment did not go through” does not point at your card. That was the case until 15/08: a
generic refusal from Vinted sent the client off to check a perfectly valid card — measured on an
account whose card was saved, set as default and not expired. Since then, only a genuine
payment-method refusal carries the sentence “Check the saved payment method.”
6 — The bank asks for a confirmation
7 — Vinted is holding this account back
8 — Your REGA access
9 — A setting was not saved
REGA never writes a money setting optimistically: if the server did not confirm, the control does not move and the previous value comes back.The screen’s four verdicts
Every failure is filed under one of four verdicts. It is the fastest reading on the whole screen: the verdict tells you whether there is anything to do at all.
And the named causes behind those verdicts: “Another buyer paid first”, “The item had already gone”,
“Vinted was still checking the listing”, “Too many requests sent to Vinted on this account”, “The
bank confirmation was not done in time”, “This account must verify its phone number”, “The payment
did not go through — Vinted gave no detail”, “This account was no longer connected”, “Network
problem”, “The purchase was cancelled before payment”.
What is NOT a fault
Empty screens on day one
Empty screens on day one
A new workspace is empty everywhere, and each screen says so in its own words:
- Filters — “No filter — the radar is looking for nothing.”
- Stream — “Waiting for the stream — check that the radar is running.” then “No recent detection on this source — the radar is sweeping.”
- RECENT PURCHASES — “No purchase in this session — the full history is in Orders.”
- Orders — “Reading orders…” then “No order on this scope.”
- Being checked — “No item being checked.”
- Watchlist — “No watched item — the heart on a feed card adds the item here.”
- Sales — “No sale yet on this filter.”
- Stats — “No event in this period. The blocks below show their structure with absent values — these are not zeros.”
The Table view that does not appear
The Table view that does not appear
The table aligns its columns across the full width. The screen says so: “The table aligns seven
columns: it is offered only from a 1280 px window upwards.”And it often needs a good deal more: measured, at a 1920 px window the display area only offers
1004 px while the table requires 1138 — panels and margins take the rest. Fold away or close
whatever eats the width, or detach the stream into its own window with ⧉.Two neighbouring refusals, also correct: “The table compares rows aligned across the full width: one
feed at a time. Switch to wall or folder to open several.” and “On a phone there is only one layout.”
A filter aimed at the wrong country
A filter aimed at the wrong country
The seller’s country decides which site is watched. The filter dialog writes it under your
choices: “Watching Vinted
{pays}.”If no account from that country is connected, an alert appears — and it warns without blocking:
“No {pays} account is connected: this filter will spot listings, but no purchase can go out.
Connect a {pays} account from the Accounts page.”A filter that detects a lot and never buys is nearly always that one. Read the “Watching Vinted”
line after every change of origin.The badge says ARMED and the switch below says OFF
The badge says ARMED and the switch below says OFF
The badge paints your intention. The “Where automatic buying runs” line states a fact, it is
not something you set: “on our servers — closing the tab does not stop it”.Automatic buying runs on our servers. It survives closing the tab, closing the browser, and shutting
down your machine. The only action that stops it is disarming the badge.
The badge says ARMED but nothing is bought
The badge says ARMED but nothing is bought
Several conditions, all normal, prevent an automatic purchase:
- The filter is a draft. An unconfirmed filter never buys, whatever you tick.
- The card carries “category unverified”. The screen says it: “The
{quoi}of this item could not be verified in time. The card is shown so nothing is missed — it may therefore not match the filter, and automatic buying holds off.” - The item was detected more than 2 minutes ago. This is not a ceiling, it is freshness: an item detected several minutes ago is nearly always gone.
- Arming a filter does not buy what is already on screen — otherwise arming it would instantly buy everything already displayed.
- The price exceeds the filter’s cap, or a cap is set and the price is unreadable.
A pick-up point missing from an order
A pick-up point missing from an order
“Pick-up point not recorded for this order — the platform does not give it back after the purchase.”Vinted does not return the pick-up point once the order is placed: REGA records it at payment time,
or never. So an order placed before you started using REGA will not have one. Open it on Vinted.
The progress bar stuck at 96%
The progress bar stuck at 96%
It is capped and never reaches its end before confirmation. Real purchases measured run from
5.93 s to 8.8 s; its internal reference is 8 s. A full bar would prove nothing, and a slow
purchase is not a lost purchase: the payment itself is time spent at Vinted.
The price displayed is not the total charged
The price displayed is not the total charged
Three numbers circulate, and they do not say the same thing:
- the card’s price — the item alone, in the listing’s currency;
- the ”≈ incl. tax” — an estimate: “Estimated total price: item + delivery (about €3-4). The exact postage depends on the carrier chosen at purchase.”;
- the total charged — “Amount actually debited (item + delivery + buyer protection).”
The 'Spending' tile does not match your bank statement
The 'Spending' tile does not match your bank statement
It is written in its own tooltip: “Sum of the ITEM PRICES of every order, whatever its state.
Postage and buyer protection are not included.”So it understates the statement, and it also counts cancelled orders. For a true total, add up
the “total debited” column of the purchase rows.
A bank confirmation that resolves on its own
A bank confirmation that resolves on its own
The confirmation link appears before REGA knows whether you need it. Your bank often approves on
its own, and the purchase turns paid without you clicking. Showing the button forces nothing: it
merely offers the confirmation earlier.
Our advice
1
Never click again on an item marked GONE
This is the advice that costs most to ignore. Exactly one point at Vinted is rate-limited, and a
refusal there still eats the allowance: retrying three times on a sold item cuts into the pace of
the very account you want to buy the next item with. Measured, code before against code after:
159 attempts in 8.02 s → 1 attempt in 0.00 s. That is why the “Retry” button does not appear on
GONE.
2
Faced with 'TO CHECK — OUTCOME UNKNOWN', open Orders first
“Outcome unknown: tracking stops here. Check in Orders BEFORE retrying — a payment may still go
through.” The row is never red, and “Retry” is never offered: it would be a second purchase on a
transaction that may already have been paid. A payment is never replayed after an interruption at
payment time — the outcome there is unknown, and replaying would risk a double charge.
3
Prepare each buying account ONCE: default card, phone number, address
Those three live on the Vinted account, not in REGA, and they are set once and for all. Since
12/08/2026 Vinted no longer pre-selects the card: six purchases were lost in one evening for want
of a usable card. In the United Kingdom the phone number is compulsory and its format is strict. A
badly prepared account fails cleanly — no charge, but no item either.
4
Set your caps in the FILTER dialog, nowhere else
Three caps coexist, from the widest to the narrowest:
- “Purchase ceiling” (Settings → BUYING) — applies to every purchase, manual and automatic alike. Empty by default. Once set, it also refuses an item whose price is unreadable.
- “Cap per item” (AUTOBUY panel on the dashboard) — €120 by default, and remembered in this browser only. Change machine or open a private window and it is back to 120.
- A filter’s cap (”€ max” in its dialog) — bounds only that filter’s automatic buying.
5
Set the cap on the item price, not on your budget
The caps compare the item price, never the total. A €100 cap therefore lets through a purchase
charged around €108. Subtract the ~€4 of delivery and buyer protection in your head before typing the
figure.
6
Rank your pick-up points BEFORE an account's first purchase
Your ranking always comes ahead of the automatic strategy, but it is at the first paid
purchase that it fixes the point every later purchase will reuse without an extra round trip —
about 1.3 seconds saved each time. Setting it afterwards costs that time on every purchase until
the next one through that carrier.
7
'PREPARE THIS CARRIER' is optional, and its gain does not add up
That button on the Accounts screen triggers a real purchase of a few euros, once per account and
per carrier. Without it the purchase still goes through — simply ~1.3 s slower. And since it is
the seller who chooses the carrier, preparing several widens the share of purchases that gain
that time; it never increases the gain itself.
8
Stay reachable for a quarter of an hour after a purchase
The bank confirmation expires at 15 minutes, and the purchase then becomes not valid — no charge,
but the item is lost. Keep purchase notifications on and accept the alerts on your phone: the
confirmation link goes out at the very moment the button appears.
9
If you must cancel, do it within the hour — and not three times the same day
Cancelling becomes impossible as soon as the parcel leaves (boundary established on 60 real
orders). And REGA warns you from 2 cancellations in 24 h: it is a neutral caution — we warn,
we never forbid. The reason is sent in plain words to the seller.
10
After an automatic disarm, read the message before arming again
A purchase refusal from Vinted disarms all your automatic buying. The message received is kept as
it stands: read it. Arming again without reading it means risking your accounts falling one after
the other.
What takes people by surprise
- Opening an order does not reserve the item. Proved live on two accounts: the first opens its order without paying, the item stays available, the second pays and takes it. The item goes to whoever is charged first.
- A failed purchase has already used its turn in the rotation. The account is committed on click, so before the outcome: “Account committed on click: it is reserved before the purchase completes. In rotation, a failed purchase has therefore already used its turn.”
- “Retry” starts again on the next account, not the same one — an account that has just failed is the worst placed. If your scope names one specific account, that same one goes again.
- The account shown before the purchase is only a forecast. The one that counts is the one on the purchase row, and it is the one that says where the parcel will be sent.
- The pick-up point follows your delivery address, not the site you use. A French session delivering to Florence asks for Italian points — that is correct.
- In “one specific account” mode, REGA will never reach for another account, however busy: it makes you wait for that account’s pace rather than delivering to the wrong address.
- “deleted” is not “sold”. A sold item keeps its page; a deleted listing disappears.
- A dry run is not inert: it does create an order with a real seller, it simply does not pay it.
- Two purchases can run at once on one account, not one. With several buying accounts, the simultaneous spending window is two per account.
- The hourly cap counts only your purchases, never another client’s.
On a phone
The Orders screen on a phone: same tabs, a single column.
- a single layout — “On a phone there is only one layout.” The Wall, Folder and Table views are not offered;
- it is the 3-D Secure screen. Those 15 minutes of confirmation almost always play out on a phone: accept REGA’s notifications, that is the only way to be told the instant the link appears.
What this page cannot do
And the rule that never moves: a payment is never replayed after an interruption at payment
time. The outcome there is unknown, and replaying would risk a double charge. When REGA offers you no
button, it is not an oversight — it is the protection.